Our policy lasts 30 days. If 30 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
All the items (if you are unsatisfied or item is damaged) can be returned or changed within 30 days. Please contact us and we will resolve any problem as soon as possible.
Returns Should be sent to:
Order # (Include your order number)
Duncombe Lane 64, Richmond Hill
Ontario L4C 6E5
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the purchaser wishes to return an item, which was unused and unopened, he or she is responsible for the shipping cost for the return.
All refunds are subject to approval by Smelldreams.com.